At KYZD, customer satisfaction is our top priority.

If you are not fully satisfied with your purchase, you can request a refund or cancellation according to the terms below:

Eligibility for Refunds and Cancellations:

Refund or cancellation requests must be made within 7 days of receiving your order.

Items must be unused, in their original packaging, and in the same condition as received. Certain products (such as sale items, digital downloads, or custom orders) may not be eligible for a refund. Please check product details before purchasing.

How to Request a Refund or Cancellation:

Contact us via our website contact form

Please include your order number, reason for refund/cancellation, and any relevant details or photos.

Refund Process:

Once we receive and inspect your request, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days. Shipping costs are non-refundable unless the product is faulty or incorrect.

Order Cancellations:

Orders can be cancelled before they are shipped. If your order has already been dispatched, please follow the refund process after receiving your order.

Contact Information:

If you have any questions about our refund and cancellation policy, please contact us through our website.